Diploma Replacements

Replacement Request and Costs

Once your degree has been posted and you have already received your original diploma, you may then order a replacement diploma if needed. Replacement diplomas will include the word “REPLACEMENT” centered at the bottom of the diploma with an approximate 8-9 font size. Also, signatures on the diploma will be updated to reflect those individuals currently in office as well as the current name of the college, if there has been a change. 

Standard orders typically take 4-6 weeks after your request has been received and processed. Tracking information will not be available.

Expedited domestic & international diploma shipping options are also available for an additional service fee and UPS shipping charge.  Expedited diplomas typically arrive to you within one week after your request has been received and processed. Tracking information will be available.

Lost/Damaged/Duplicate Copy Pricing:

Standard Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $75.00 per diploma.

Expedited Domestic Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $147.00 per diploma.

Expedited International Replacement requests for an additional diploma copy or due to a lost or damaged diploma - $197.00 per diploma.

Name Change Pricing:

Standard Replacement requests due to a name change (legal or preferred names accepted) - $25.00 per diploma.

Expedited Domestic Replacement requests due to a name change (legal or preferred names accepted) - $97.00 per diploma.

Expedited International Replacement requests due to a name change (legal or preferred names accepted) - $147.00 per diploma.

Fees may be waived for diplomas that are deemed missing or damaged in transit by the postal service and are promptly reported to our office by the graduate within 4 months of a student’s degree conferral date.  Please contact our office directly at PSC-Records@mail.wvu.edu so we can investigate the status of your diploma.

PDF/Electronic copies of diplomas are not currently available at WVU-Potomac State College.

How To Order a Replacement Diploma

Graduates can now order a replacement diploma and submit payment online using our Credential Trust portal at:  Click here!

Alternatively, if you don’t wish to order using the link above you can instead mail a   money order (no cash or personal/foreign checks accepted) written out to “WVU-  Potomac State College” and a completed Replacement Diploma Form for each diploma to:

WVU-Potomac State College

Academic Affairs
101 Fort Avenue

Keyser, WV 26726

Attention: Assistant Registrar

Diploma Retention Policy

Diplomas retained by or returned to the Academic Affairs Office will only be held for a period of two years from the date of degree conferral. This includes diplomas that are retained for financial or judicial holds or that have been returned to sender. After two years, any request for a diploma by the student will incur fees and fall under all policies associated with ordering a replacement diploma.

Diploma Pickup Policy

Diploma pickups are not available at WVU-Potomac State College as diplomas are printed and mailed directly to graduates from the vendor.